Digitalization of the Payroll System at a Branch of PT.XYZ in East Java
Digitalisasi Sistem Penggajian Pada Cabang PT.XYZ di Jawa Timur
DOI:
https://doi.org/10.21070/jkmp.v14i2.2127Keywords:
data synchronization, master data governance, digital workflows, operational efficiencyAbstract
General Background: Management depends on information systems capable of maintaining integrated, accurate, and reliable data, particularly in payroll administration. Specific Background: In payroll services, the implementation of a Human Resource Management Information System (HRMIS) requires consistent data management and synchronization to ensure effective administrative processes. Knowledge gap: However, operational challenges arising from inconsistencies between system records and actual payroll data require further examination, particularly regarding the persistence of digital-manual workflows in organizational practice. Aims: This study aims to analyze the implementation of HRMIS in payroll administration at an anonymized branch of PT Pos Indonesia in East Java using Indrajit’s support, capacity, and value framework. Result: The findings indicate that HRMIS has been adopted to support personnel administration and payroll processing, reflecting organizational commitment to digitalization. Nevertheless, inconsistencies in updating certain payroll components create operational difficulties. Human resource officers must re-enter data and recalculate payroll figures using spreadsheets when system records do not reflect the latest information. This dual digital-manual workflow limits processing efficiency, weakens data traceability, and increases exposure to human error. Novelty: This study provides an operational perspective by connecting payroll data synchronization problems with the persistence of dual digital-manual workflows and identifying specific measures to strengthen data governance and operational controls. Implication: The findings highlight the need for stronger master data governance, clearly defined update cut-off times, automated validation, exception logging, standardized operating procedures, and structured escalation mechanisms. Effective HRMIS implementation therefore depends not only on application availability but also on consistent data management and alignment between digital processes and operational procedures.
References
Andi Nurfadillah, Nursamsir, & Mardiana. (2025). Penerapan E-government pada Sektor Pelayanan Publik (Studi Kasus Aplikasi OpenSID di Desa Tondowolio Kecamatan Tanggetada Kabupaten Kolaka). PENA BANGSA: Bisnis Dan Tata Kelola Publik Adaptif, 1(1), 1–14. https://doi.org/10.69616/pb.v1i1.256
Ben Moussa, N., & El Arbi, R. (2020). The impact of Human Resources Information Systems on individual innovation capability in Tunisian companies: The moderating role of affective commitment. European Research on Management and Business Economics, 26(1), 18–25. https://doi.org/10.1016/j.iedeen.2019.12.001
Habibie, M. T. (2025). Perancangan Sistem Informasi Penggajian Karyawan PT Infokom Internusa Berbasis Java. Jurnal Penelitian Teknologi Informasi Dan Sains, 3(4), 1–9. https://doi.org/10.54066/jptis.v3i4.3740
Harr, M. D., Obertreis, H., & Schütte, R. (2025). Quo Vadis Human Resource Information Systems: von einem administrativen Prozess- hin zu einem strategischen Kompetenzverständnis. HMD Praxis Der Wirtschaftsinformatik, 62(1), 118–133. https://doi.org/10.1365/s40702-024-01139-3
Julian, F., & Widjaja, P. A. (2024). Design and Development of WEB Payroll Information System at PT Cipta Guna Lestari. Formosa Journal of Applied Sciences, 3(11), 4357–4368. https://doi.org/10.55927/fjas.v3i11.12136
Kirana, A. Y., Saifudin, M., Mukhlisin, M. M., Fatmawati, N., & Ansori, M. I. (2023). Transformasi Digital terhadap Sumber Daya Manusia sebagai Upaya Meningkatkan Kapabilitas Perusahaan. Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-Commerce, 2(4), 19–36. https://doi.org/10.30640/digital.v2i4.1707
Mirwansyah, D., & Wulan Sari, N. W. (2025). Perancangan Sistem Absensi dan Penggajian Terintegrasi Berbasis Web simanna.id dengan Multi Metode Presensi pada Manna Jaya Group. Jurnal Rekayasa Teknologi Informasi (JURTI), 9(4), 367. https://doi.org/10.30872/jurti.v9i4.24099
Ong, J. O., & Mahazan, M. (2020). Strategi Pengelolaan SDM dalam Peningkatan Kinerja Perusahaan Berkelanjutan di Era Industri 4.0. Business Economic, Communication, and Social Sciences (BECOSS) Journal, 2(1), 159–168. https://doi.org/10.21512/becossjournal.v2i1.6252
Putri, F. N. A., Marliyah, M., & Lubis, A. W. (2024). Analisis Sitem Informasi Akuntansi Penggajian dan Pengupahan Dalam Meningkatkan Pengendalian Intern Pada PT. POS Indonesia (Persero) Kantor Cabang Binjai 20700. Journal of Computer Science and Information System(JCoInS), 5(1), 56–65. https://doi.org/10.36987/jcoins.v5i1.5570
Qomaruddin, Q., & Sa’diyah, H. (2024). Kajian Teoritis tentang Teknik Analisis Data dalam Penelitian Kualitatif: Perspektif Spradley, Miles dan Huberman. Journal of Management, Accounting, and Administration, 1(2), 77–84. https://doi.org/10.52620/jomaa.v1i2.93
Rahaju, T., Wijanarko, B., & Meirinawati. (2025). Study of Policy Coherence in Coastal Community Development Based on Local Wisdom in Coastal Urban Area. The Journal of Indonesia Sustainable Development Planning, 6(3), 482–495. https://doi.org/10.46456/jisdep.v6i3.760
Rahayu, I. P., Priyadi, B. P., & Herawati, A. R. (2025). Elemen Support, Capacity, Value E-government pada Elektronik Sistem Akuntabilitas Kinerja Instansi Pemerintah (E-SAKIP) Kabupaten Demak. Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 6(3), 2560–2569. https://doi.org/10.38035/jmpis.v6i3.4790
Rahman, A., Irwansyah, I., & Shoalihin, S. (2025). Implementasi Sistem Informasi Manajemen Sumber Daya Manusia Studi pada PT. PLN (Persero) Dompu. Jurnal Economic Resource, 8(2), 1660–1669. https://doi.org/10.57178/jer.v8i2.1868
Sangaji, M. S. J., & Irianto, J. (2025). Transformasi Inovasi Pelayanan Publik menuju Pemerintahan Digital. Jejaring Administrasi Publik, 17(1), 54–70. https://doi.org/10.20473/jap.v17i1.72708
Satispi, E., Rajiani, I., Murod, M., & Andriansyah, A. (2023). Human Resources Information System (HRIS) to Enhance Civil Servants’ Innovation Outcomes: Compulsory or Complimentary? Administrative Sciences, 13(2), 32. https://doi.org/10.3390/admsci13020032
Fatimah, S., & Hamdani. (2026). Hubungan Human Resource Information System (HRIS) dan Human Resource Management (HRM). Bridge : Jurnal Publikasi Sistem Informasi Dan Telekomunikasi, 4(2), 121–138. https://doi.org/10.62951/bridge.v4i2.871
Sofian, R., Ferdiansyah, F. R., Nugraha, R. W., Purwanto, H., & Gustian, R. (2023). Pengembangan Aplikasi Presensi Mobile Menggunakan Progressive Web App dan Location Based Service. Jurnal Teknologi Dan Informasi, 13(2), 96–108. https://doi.org/10.34010/jati.v13i2.9324
Sulistyowati, A. D., Wiratna, Heri Toni P, Wasesa, T., & Zuhroh, D. (2025). Penerapan Sistem Informasi Akuntasi Penggajian dan Pengupahan Karyawan pada PT.TSM Surabaya. Jurnal Mahasiswa Manajemen Dan Akuntansi, 4(1), 885–895. https://doi.org/10.30640/jumma45.v4i1.4974
Wijaya, F., & Christianto, K. (2025). Perancangan Human Resource Information System (HRIS) Berbasis Website Menggunakan Metode Waterfall Pada Pt. Xyz. Jati (Jurnal Mahasiswa Teknik Informatika), 9(4), 7122–7127. https://doi.org/10.36040/jati.v9i4.14443
Winanda, V. N., & Veri, J. (2025). Pengaruh transformasi digital terhadap manajemen sumber daya manusia: systematic literature review. Indo-Fintech Intellectuals: Journal of Economics and Business, 5(2), 4483–4490. https://doi.org/10.54373/ifijeb.v5i2.2850
Downloads
Published
License
Copyright (c) 2026 Andini Diana Putri, Tjitjik Rahaju
This work is licensed under a Creative Commons Attribution 4.0 International License.
