The Typology of Sabdopalon Innovation in Kedunglosari Village Tembelang Sub-District Jombang Regency
Tipologi Inovasi Sabdopalon di Desa Kedunglosari Kecamatan Tembelang Kabupaten Jombang
-
(1) * Berinda Vega
Universitas Jember
Indonesia
(2) Hermanto Rohman Universitas Jember
Indonesia
(3) Tree Setiawan Pamungkas Universitas Jember
Indonesia
(*) Corresponding Author
Abstract
One of the most important processes in efforts to realize improvements in the quality of public services is to carry out breakthrough innovations. The existence of statutory regulations governing regional innovation is a reference for Regional Governments to carry out innovations to improve the quality of public services. The Sabdopalon innovation is one of the public service innovations in Jombang Regency which is useful for improving the quality of electronic-based Village Government services by integrating several service scopes. This research aims to determine innovation and innovation typology based on the theory of Halvorsen, et al. (2005) in Kedunglosari Village, Tembelang District, Jombang Regency. This research uses a positivistic research approach with the type of research used is descriptive research and the data analysis used is qualitative. The research results show that the Sabdopalon innovation (Sistem Administrasi Berita Data Deso dan Pelayanan Online) is a manifestation of the Jombang Regency Smart City Masterplan in the public sector which involves the village government as the lowest level agency that is integrated with Jombang Regency government agencies. The Sabdopalon innovation in Kedunglosari Village, Tembelang District, Jombang Regency is by the six innovation typologies presented by Halvorsen, et al. (2005).
References
Anggadwita, G., & Dhewanto, W. (2013). Service Innovation in Publik Sector A Case Study on PT. Kereta Api Indonesia. Proceedings of 8th Asian Business Research Conference1, 978–979.
Basuki, Y., Kasmad, R., & Nasrulhaq, N. (2018). Tipologi Inovasi Sektor Publik (Program Si-Cakep) di Kabupaten Wajo, Sulawesi Selatan. Matra Pembaruan: Jurnal Inovasi Kebijakan, 2(3), 207–216. https://doi.org/10.21787/mp.2.3.2018.207-216
Dewi, I. (2020). Publik Inspiration: Jurnal Administrasi Publik. Publik Inspiration: Jurnal Administrasi Publik, 5(2).
Dwiyanto, A. (2006). Mewujudkan Good Governance Melalui Pelayanan Publik. Gajah Mada University Press.
Fathurrobbani, A., Amalia, F., & Ali, M. (2023). Inovasi Media Informasi Melalui Website Desa Ngampungan Kecamatan Bareng Kabupaten Jombang. Community Development Journal : Jurnal Pengabdian Masyarakat, 4(3), 6759–6764. https://doi.org/10.31004/cdj.v4i3.18099
Halvorsen. (2005). Innovation in the public sector: on the differences between public and private sector innovation. Publin.
Keputusan Kepala Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Jombang Nomor 188/1569/415.33/2019 Tentang Penetapan Inovasi Sistem Administrasi Berita Data Deso dan Pelayanan Online (Sandopalon).
Laila, D. N., & Habibi, M. M. (2023). Implementation of Sabdopalon (Sistem Administrasi Berita Data Deso dan Pelayanan Online) Digital Service Innovation in Jombang Regency. Nakhoda: Jurnal Ilmu Pemerintahan, 22(2), 165–179. https://doi.org/10.35967/njip.v22i2.574
Miles, M. ., Huberman, A. ., & Saldana, J. (2014). Qualitative Data Analysis, A Methods Sourcebook, Edition 3 (3rd ed.). Sage Publications Ltd.
Patricia, E., Hayat, H., & Suyeno, S. (2023). Implementasi E-Office Sabdopalon Jombang Sebagai Langkah Menuju Pemerintahan Digital. PUBLIKA : Jurnal Ilmu Administrasi Publik, 9(1), 77–89. https://doi.org/10.25299/jiap.2023.vol9(1).12085
Putri, E. K., & Pambudi, A. (2018). Inovasi Pelayanan Akta Kelahiran Melalui Egovernment di Dinas Kependudukan dan Pencatatan Sipil Kota Yogyakarta. JURNAL NATAPRAJA: Kajian Ilmu Administrasi Negara, 6(1), 69–84.
Rahmawati, E., & Suryawati, R. (2021). Inovasi Pelayanan Akta Kelahiran Anak oleh Dinas Kependudukan dan Pencatatan Sipil (Dispendukcapil) di Kota Surakarta. Wacana Publik, 1(1), 49. https://doi.org/10.20961/wp.v1i1.50890
Saenab. (2017). Inovasi Pelayanan Publik Dalam Kesehatan Melalui Program Home Care (Dottorotta) di Kota Makassar. Educational Psychology Journal, 2(2), 65–72.
Sutrisno, M. R. D. S., Zauhar, S., & Said, A. (2015). Inovasi Peningkatan Kualitas Pelayanan Publik (Studi Pada Layanan Cetak Tiket Mandiri di Stasiun Besar Malang. Jurnal Administrasi Publik (JAP), 3(11), 1814–1820.
Suwarno, Y. (2008). Inovasi di Sektor Publik. STIA-LAN Press.
Wati, N. K. (2021). Tipologi Inovasi Pelayanan Publik Dinas Kependudukan Dan Pencatatan Sipil (Disdukcapil) Kota Tangerang Selatan Di Masa Pandemi. Jurnal Of Government-JOG, 6(2), 89–110.
Yanuar, M. R. (2019). Inovasi Pelayanan Publik (Studi Kasus: Public Safety Center (PSC) 119 Kabupaten Bantul Sebagai Layanan Kesehatan dan Kegawatdaruratan. Kemudi: Jurnal Ilmu Pemerintahan, 4(1), 1–20. https://doi.org/https://doi.org/10.31629/kemudi.v4i1.1335
Copyright (c) 2024 Berinda Vega, Hermanto Rohman, Tree Setiawan Pamungkas
This work is licensed under a Creative Commons Attribution 4.0 International License.
